Dropbox Upload
Upload images and videos from Dropbox to your ad accounts without downloading anything to your machine. Adsap transfers the files server to server, exactly like the Google Drive integration.
Plans: Dropbox imports are an Early Access feature. The Free plan uploads creatives manually. See Pricing.
Connecting Dropbox
- Open Settings in the Adsap dashboard and find the Dropbox card under Integrations.
- Click Connect and sign in with Dropbox.
- Approve the access request.
Adsap reads only the files you pick. Dropbox offers no narrower permission than the one it asks for, so the app-level grant looks broader than what Adsap uses.
Supported file types and limits
Through the AI Copilot, the limits come from the ad platform rather than from where the file lives. The web app has its own line.
| Type | Supported formats | Maximum size |
|---|---|---|
| Images (AI Copilot) | JPG, JPEG, PNG, WebP | 30 MB |
| Videos (AI Copilot) | MP4, MOV, MKV, AVI | 4 GB |
Web app (/creatives/upload) | JPG, PNG, GIF, MP4, MOV, AVI | 500 MB per file |
In the ADSAP web app (
/creatives/upload) the limit is 500 MB per file. The 4 GB video limit applies when you upload through the AI Copilot (Claude, ChatGPT or Perplexity), where the file goes straight from your cloud storage to Meta.
Adsap rejects anything larger, or in another format, during upload. GIF works in the web app only; TIFF, WMV and FLV work nowhere. Convert first.
Uploading
From the dashboard
Go to Creative Hub, then Upload Creatives, pick Dropbox as the source, browse your folders and select files.
Images are available immediately. The ad platform encodes videos in the background, and you can check their status at any time without waiting on the page.
From the AI Copilot
Browse and upload by chat:
“List the videos in my Dropbox Ads folder”
“Upload summer-sale.mp4 to my ad account”
Video uploads report back a status you can poll, so the assistant can tell you when encoding has finished.
How the transfer works
The file streams from Dropbox to the ad platform. In practice:
- Adsap never stores the original file on its servers. It passes through; Adsap keeps only a thumbnail for the library.
- Adsap uses your Dropbox access only for the length of that transfer.
- Adsap detects the file type and routes it to the right upload endpoint.
- A 3 GB video does not depend on your own connection, because your machine is not in the path.
Uploaded files land in your Creative Library like any other creative, and pair into groups by filename in the same way. Consistent filenames are what make bulk loading into an ad sheet fast.
Troubleshooting
The connection has expired Reconnect Dropbox from the card in Settings. It takes a few seconds and touches nothing else.
Upload fails with a size limit error Check the file against the table above. For an image over the limit, compress it or convert it to WebP.
Video stuck encoding The ad platform does the encoding, and it sometimes takes longer than expected. Wait a few minutes. If the status has not moved after 15 to 20 minutes, upload the video again.
File not found The file moved or changed name in Dropbox since you picked it. Browse again to pick it up at its current path.
Disconnecting
Click Disconnect on the Dropbox card. Adsap deletes its stored Dropbox token immediately, and can no longer read anything.
Dropbox still lists Adsap as a connected app. Disconnecting here removes Adsap’s ability to act. It does not unlink the app on Dropbox’s side, and Dropbox offers no way for an app to do that for you. To remove the entry as well, go to dropbox.com/account/connected_apps .
Do both. Adsap still listed in Dropbox after disconnecting looks like a failed disconnect, but the disconnect worked.